Privacy policy

Privacy Policy

Last Updated: July 21, 2026

CHIWAII™ believes privacy is a matter of trust, dignity, and integrity.

This Privacy Policy explains how personal information is handled when you visit this website, place an order, or communicate with CHIWAII™.

Information Used to Operate the Store

Only the personal information reasonably necessary to process orders, complete transactions, fulfill shipments, communicate with customers, protect against fraud, maintain the security of the store, comply with applicable legal obligations, and operate the business responsibly is requested, used, or retained.

This may include information such as name, email address, billing and shipping address, order details, and information necessary to process payment and fulfill an order.

Shopify and Service Providers

Our online store is powered by Shopify, which provides the ecommerce platform and secure infrastructure used to operate the store, process payments, help prevent fraud, and fulfill orders.

Information submitted during checkout is processed through Shopify and its authorized service providers for these operational purposes.

Payment information is transmitted through secure, encrypted systems provided by Shopify and its payment processing partners. CHIWAII™ does not receive or store complete payment card information.

Other service providers may be used where reasonably necessary to operate the store, such as payment processors, shipping carriers, fulfillment partners, fraud-prevention tools, website security services, and customer communication tools.

No Sale of Personal Information

CHIWAII™ does not sell personal information, does not participate in data brokerage, and does not intentionally request personal information beyond what is reasonably necessary to operate the store.

Retention of Information

Personal information is retained only for as long as reasonably necessary to fulfill orders, provide customer support, comply with applicable legal obligations, resolve disputes, protect the security of the store, and operate the business responsibly.

Security

Reasonable administrative, technical, and organizational measures are used to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic storage or transmission can be guaranteed to be completely secure, appropriate safeguards are maintained to help protect the information entrusted to us.

Cookies and Essential Technologies

This website may use essential technologies, including cookies or similar tools, that are necessary for functions such as maintaining your shopping cart, processing orders, preventing fraud, remembering checkout activity, and keeping the store operating securely.

Where applicable, visitors may manage certain cookie preferences through their browser settings or through privacy tools made available on the website.

Customer Privacy Requests

If you have questions about how your personal information is handled, or if you would like to make a privacy-related request, please contact CHIWAII™ through the contact information provided on this website.

Requests will be reviewed and handled in accordance with applicable law.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in business practices, applicable laws, or the services used to operate the store.

Any updates will be posted on this page with a revised “Last Updated” date.